Privacy Policy

1. Information Collection
We collect personal data when you:

  • Create an account
  • Make a purchase
  • Subscribe to our newsletter
  • Contact customer service
    This includes name, address, payment details, and browsing behavior.

2. Purpose of Data Processing
Your information helps us:

  • Process and fulfill orders
  • Improve our products/services
  • Personalize your experience
  • Prevent fraudulent activity
  • Comply with legal obligations

3. Legal Basis for Processing
We rely on:

  • Contractual necessity (order fulfillment)
  • Legal compliance (tax regulations)
  • Legitimate interests (website improvement)
  • Consent (for marketing communications)

4. Data Sharing
We may disclose information to:

  • Payment processors
  • Shipping carriers
  • Marketing partners (with consent)
  • Legal authorities (when required)

5. International Transfers
For global operations, we implement:

  • Standard contractual clauses
  • Adequate protection measures
  • Compliance with local regulations

6. Data Retention
We retain personal data:

  • For active customers: 3 years after last purchase
  • For order records: 7 years for tax purposes
  • Until consent withdrawal (for marketing data)

7. Your Rights
You may request to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your data (where applicable)
  • Restrict or object to processing
  • Receive your data in portable format

8. Cookies & Tracking Technologies
Our website uses:

  • Essential cookies (site functionality)
  • Performance cookies (analytics)
  • Marketing cookies (with consent)
    Manage preferences via our Cookie Settings

9. Data Security
We implement:

  • SSL encryption
  • Regular security audits
  • Access controls
  • PCI compliance standards

10. Policy Updates
We may modify this policy periodically. The current version will always be posted here.

For privacy-related inquiries, please visit our Data Protection Portal

Last Updated: [Month/Year]